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Help Desk/Desktop Support

Support Services:

To insure that computers and related equipment owned by District Services are
maintained in effective operating condition, we provide:

  • Desktop computer, monitor, and printer installation
  • Desktop computer network connection and configuration
  • Desktop software installation on administrative workstations
  • Equipment inventory
  • Hardware maintenance and repair
Help Desk Hours:
Monday - Thursday 7am - 7pm
Friday 7am - 5pm
 
Help Desk/Support Contact Information:

  • District Office - please call the Help Desk at 510-723-6966
  • Chabot College - please call the Help Desk at 510-723-6966
  • Las Positas College - contact LapTechs at 925-424-1236

Weekend Support:  please leave a voicemail message at the numbers above.

To report a technology related emergency (system down) please call:  925-580-0097

 
District ITS Training Facilities:

Call 510-723-6966 to reserve these rooms:

  • Chabot College, Room 307
  • District Office Training Room, Room 133
Desktop applications:
  • Sungard Higher Education Banner
  • GroupWise Email and Anti-Spam
  • Microsoft Office Suite
  • Internet Explorer
  • Symantec Anti-Virus