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District ITS Help Desk/Desktop Support

Help Desk/Support Contact Information:

Monday - Friday 9am - 5pm

  • District Office: please call the Help Desk at 925-424-1715
  • Chabot College: please call the Help Desk at 925-424-1715
  • Las Positas College: 925-424-1660

How to submit a Service-Now Help Desk ticket

Weekend Support:  please leave a voicemail message at the numbers above.

To report a technology related emergency (system down) please call:  925-580-0097 or 510-755-0266

Support Services:

To insure that computers and related equipment owned by District Services are maintained in effective operating condition, we provide:

  • Desktop computer, monitor, and printer installation
  • Desktop computer network connection and configuration
  • Desktop software installation on administrative workstations
  • Equipment inventory
  • Hardware maintenance and repair
District ITS Training Facilities:

Call 925-424-1715 to reserve these rooms:

  • Chabot College, Room 130
  • Las Positas College, Room 1945
Desktop applications:
  • Ellucian Banner
  • Outlook Email and Anti-Spam
  • Microsoft Office Suite
  • Internet Explorer
  • Symantec Anti-Virus